NoeVault Snip

NoeVault Snip

NoeVault Snip

NoeVault Snip

Product documentation space for embedding issue reporting, screenshot evidence, and requester conversation in NoeVault solutions.

Public product name is NoeVault Snip (short: Snip). Package/SDK identifiers remain historical Snap (@noevault/snap, snap-integration.v1, /p/snap-support* routes) for compatibility.

Package @noevault/snap 1.1.3 (identifier retained for compatibility)
Marker PR-8.7E.4A
Contract snap-integration.v1
Reference implementation KitchenPro.Web
Status Hosted validation PASS (PR-8.7E.4B)

Using NoeVault Snip in your own applications?

Learn how to integrate NoeVault Snip into your solutions without creating NoeVault users or consuming seats for external requesters.

Contents

Topic Page
Quick Start Open
Architecture Open
Organisation Onboarding Open
Developer Integration Open
SDK Reference Open
External Requester Identity Open
Category Inheritance Open
Screenshot & Evidence Open
My Requests & Conversation Open
Deployment & Operations Open
Security Validation Open
Troubleshooting Open
KitchenPro Reference Open
Release Notes Open

Architecture at a glance

Your authenticated application
    → trusted bootstrap BFF (AppKey server-side only)
    → @noevault/snap
    → SupportTicket system of record

External requesters use ExternalRequester Model B (stable app subjects such as KP-USER-*). They do not receive a NoeVault UserUID, consume seats, or create OLEA records.

Non-goals (v1)

  • SignalR ticket chat
  • Editable annotations after submit
  • Parallel conversation stores outside SupportTicket

Platform Documentation

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